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Ray Shrewsberry

7 Years Ago

Customer Contact And Payment Options

I have a customer contact me by e-mail through my pixel account and forwarded to my personal e-mail. Can I answer through my pixel account? I don't really want to answer from my personal e-mail.

Also, the customer wants to know if pay pal is a payment option, is it? Are payment options listed anywhere?

Thanks All - Ray

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Susan Maxwell Schmidt

7 Years Ago

I don't think you can answer any way other than your personal email. Not only is PayPal an option, so is PayPal's Pay After Delivery. I use it all the time for third-party sales :)

___________
Susan Maxwell Schmidt
Board Moderator and Artist Extraordinaire

 

Ray Shrewsberry

7 Years Ago

Susan - thank you.

 

JC Findley

7 Years Ago

I have got quite a few sales answering with my email and quite a few licensing deals.

If you don't want your email used that way I would suggest you get an GMail account that you don't mind sharing as it can cost you sales not answering.

That said, there are emails I don't answer sent through through FAA. If it just screams scam, I ignore it.

 

JC Findley

7 Years Ago

Oh, since you don't already have a separate email if you get one you can still reply.

Hit reply to sender on the FAA/Pixels mail. That will put the original senders email in your to box. Copy that from the box and put it in another email you don't mind using.

 

Ray Shrewsberry

7 Years Ago

JC - thank you.

 

This discussion is closed.