Fine Art America is the world's most powerful sales and marketing tool for photographers and visual artists.
Simply open an account, upload your images, set your prices for all our available products, and you're instantly in business! FAA provides you with an e-commerce website, fulfills your orders for you, and sends you your profits each month.
I have tried to configure a price list for uploaded images, and I am totally lost. I think I made the mistake of first joining and uploading images, and then later joining the Premium Option. I have sent various emails to a lady named Beth, but I never get the right answer. I was told to go to Behind The Scenes and then Choose Premium Service, but all i get is an explanation of the service. All I need is a step by step explanation of exactly where to go and what to do, as there is no one to talk to on the phone, and there are so many links to other sites, but not to what I need.
I already have an website address, but I don't know where to go. I would appreciate any kind of help.
Not sure where the info is that Beth sent to you. I just visited the link and it's not that obivous, like a lot of things here. What I would do is this: Click on your Name at the top of the page, that will take you to your new page and there will be a header that says: Member Features. under that there will be another smaller header that says: Default Upload Settings, and that will take you to what is titled Default Print Pricing and there you go!
Dear Mr. Franco, I want to thank you for your help. I did follow what you wrote me and I did find what you said. Actually This lady Beth, just told me to go to Behind the scene and look for profile. I never had so much trouble trying to find something out. Most sites have phone help for tech questions. At this point I have uploaded images and did all they asked. I also selected the default price settings, as I opted for the premium option. The only big problem that I have which Ms Beth has not answered, is how do I find the page where I could see my images and the default prices. I do not know where to find it.
In other words, if someone wanted to see my images and prices, where would they go?
Default prices are for new uploads. Bulk Edit Prices is for existing files. That is located Behind the Scenes next to the Default Settings shortcut in the Public Profile section.
Click "Bulk Edit Prices". Then "Show All Images".
Then click the tiny box under the "Images" heading, which highlights them all. Then select the box which says "Select all XX images on XX pages."
Then click "Edit Images Simultaneously".
Insert your prices. Then submit.
Each image in the portfolio will show its own prices on the right side of the page.
Welcome to FAA, Joseph. I'm relatively new myself so I can understand the frustration. There are so many features here to figure out and tweak. One of the best things available here is the friendliness of other artists... you post a question here and get polite answers right away. It sounds like others have explained the default features and bulk editing in a message above so I hope this has you going in the right direction.
As for pricing in your premium website (artistwebsites.com), everything that is configured here at FAA is automatically updated at the premium site. It works pretty well and it's simple once you figure it out. Heck, if I can figure it out, then it can be done. :)
Here's a link to a previous discussion about pricing that may offer you some insight on what strategies that others are using:
Thank you and glad I could help. Another issue you may run into is the changes/edits you make during the day will not show up until the "Midnight Hour", here on the East Coast of the U.S. That's when all the changes are pumped through. I don't think that is posted anywhere, YET, but should be, one less thing to be frustrated about.
I've been here since Dec. 2011 and went through most of the same problems as you and although there is a ton of stuff on this site to use and take advantage of, maybe too much stuff, it's not always easily found or understood. In the beginning, I didn't understand the pricing practice and had all the wrong prices on my site, when I saw them the next day. I tried Customer support, no response and I was frantic. I posted something on this forum and within a few minutes, the answer was there. This is litterally a "one man band" kinda site, with a support person and Ms. Beth. With over 100,000 members now, everybody is a bit busy. Some of the instructions should be translated into "english" as I did and Rebecca just posted.