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Lois Bryan

1 Year Ago

Missing Daily Email Updates Of Comments

Hi there ... for the past couple of days I haven't been getting my daily email list of FAA member comments ... and I am seeing new comments on the images. Yep ... checked the spam folder. Just wondering if it's just me? Thought maybe I'd clicked something funny accidentally, so I poked around in the 'Behind the Scenes' section, but am not seeing anything.

Anybody have any ideas??

Thanks a lot in advance!

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Betty Depee

1 Year Ago

I haven't looked at mine in quite awhile and was shocked to see quite a few on one photo, but am not getting notified like I used to. Must be a glitch somewhere.

 

Andee Photography

1 Year Ago

I think others have had the same thing happening Lois. Might wanna send a note to tech support.

http://fineartamerica.com/contactus.html?tab=contactus

 

Lois Bryan

1 Year Ago

Hey Betty ... thanks ... glitches I can live with. Now that I think about it, I noticed earlier in the week that I seemed to have missed a day, then got two the next day. glad I'm not the only one!!!

 

Lois Bryan

1 Year Ago

Hey Andee ... thank you ... I should have just asked you straight off ... you always seem to know what's happening!!!!

 

Andee Photography

1 Year Ago

Not really lol.... but that one has come up some recently!

I hope they get it fixed for you! :)

 

Lois Bryan

1 Year Ago

thank you, Andee. I've just sent off a note letting them know. I never like to hear someone else is having problems, but I admit, it's nice to know I'm not the only one (and nice to know I'm not going completely crazy, lol!!!)

 

Andee Photography

1 Year Ago

You are not crazy girl!! You are full of energy tho and that is wonderful and very contagious! Thanks for that! :)

 

Lois Bryan

1 Year Ago

; ))

 

Kylani Arrington

1 Year Ago

It's possible that you somehow changed your settings to be notified daily. If you go into the "behind the scenes" tab, go down to "comments" you'll see an option to have your daily comments sent to you. There are only two options, yes (as in: yes I want my comments sent to me daily) or no (as in: I don't want my comments sent to me daily).

If the box is set to say "no" then that's your problem. Just reset it to say "yes" and it should be fixed. You may have inadvertently clicked on that the other day without realizing it. Sometimes this site freezes up and you click on something to see if you can kind of wake it back up and you end up changing a setting. I do that every now and then.

Hope that helps!

~Kylani

 

Lois Bryan

1 Year Ago

Hi Kylani ... thank you ... that sounded like it might be the problem, but it was already checked to the "yes." Maybe I'll change it to no, then change it back ... see if it does wake up, like you said!!! Thanks again!!!!

 

Christine Till

1 Year Ago


Hmmm, I'm getting mine just fine, including email about today's comments.

 

Lois Bryan

1 Year Ago

Hey Christine ... I think there's a glitch ... Andee says she's seen other comments about the problem ... I must be one of the lucky ones!!!

 

Xueling Zou

1 Year Ago

I get mine daily since I set up that day:)!

 

Lois Bryan

1 Year Ago

Hi Xueling!!! That's good, hon!! I think there must be a glitch ... I'm sure FAA will figure me out and get me fixed!!!

 

Andee Photography

1 Year Ago

One thing I think Beth said was that the ones that have it set to Sunday for the weekly one

they get theirs more often or they are not the ones that have the issues as the other days.

Unless I am forgetting. Lois Is your set for Sunday on the weekly one?

 

Lois Bryan

1 Year Ago

Andee I checked into that earlier and believe it or not, I had it set for not at all ... and don't remember ever getting a weekly notice. I just reset it to receive it on Tuesday. So I don't think that could be it, could it? I was thinking that the weekly notice wasn't about the comments, but something else?? No??? The daily thing is in a different place ... and I took Kylani's suggestion and turned it off and turned it back on. But still no email. sob.

 

Andee Photography

1 Year Ago

I would set the weekly one for Sunday. Try that and see if you at least get the weekly one tomorrow.

 

Carolyn Marshall

1 Year Ago

I'm having the same problem, Lois. Wrote to admin and Sean said it was fixed and I should be getting notices. But I still don't get them - haven't in so long I can't remember when it stopped. The only thing I get from FAA is my notices of sales. I just got in the habit of always checking my comments in the Behind The Scenes and forgetting about the notices that I'm not getting.

 

Zeana Romanovna

1 Year Ago

I have not had this problem, but I have sent an email the recipient never received from within FAA - she's an artist on FAA and I know I sent it.

 

Andee Photography

1 Year Ago

Zeana did you check to make sure in the sent that they have their avatar showing? Sometimes after I click

send it really did not if you look at that sent...... (which I wish it would go back to show us sent right after we

send something and not the incoming emails because a new incoming is highlighted in dark blue so we

could click back to see if we got something new.....it is more important to see immediately that it went to

who we sent and not the paint splat or to the wrong person which has happened before...that is scary!).... it

would show the sent with the persons avatar. When they do not go through even tho is shows sent the avatar

is that blue paint splat and went into dead air. Hope that made sense.

 

Lois Bryan

1 Year Ago

Hi Carolyn ... I'll have to go see if I can find the comment section you mentioned. I've been here a couple of years and I'm still finding new things about the site, isn't that awful?? LOL!!! Thanks ... maybe that will work. I'm so woefully behind on answering and returning comments, this mess is going to put me behind the 8-ball for sure!!! OOO ERR!!

 

Andee Photography

1 Year Ago

Lois you will just have to start checking your activity feed and select the Filter option to the left that

says "Members Commenting on My Artwork" Then you will see all the ones recently who comments

on your work. But only for a few days back sad to say.

 

Lois Bryan

1 Year Ago

Thanks, Carolyn ... your idea worked just fine!!!! Andee ... if you go into behind the scenes and scroll down to comments you get a most recent first list of comments ... and if you look back on the image you can see what you've missed answering ... so this will be very helpful until the gremlins decide to go bother someone else, lol!!! Thanks so much!!!!

 

Andee Photography

1 Year Ago

Now if they just had a long list for new artwork added. Esp if you have a bunch on your list you miss

some at the cut off esp on the days some folks add a ton. (I have been guilty of that myself.

Thanks Lois!

 

Carolyn Marshall

1 Year Ago

You are welcome, Lois. Glad I could help. :-)

 

Lois Bryan

1 Year Ago

A happy close to this particular adventure ... I started receiving my daily comment emails again the other day ... and it has continued ... so I think I'm back on track again. My sincere thanks to Beth and Sean and whoever else was involved in resolving this. I'm still WAY behind in my thank-yous and return visits, but hope I'll be forgiven as I'm pretty sure I'll inevitably miss some folks!!! I hope those of you here who were experiencing the same problem are also back on track!!! Thanks again, FAA!!!!

 

Andee Photography

1 Year Ago

I have been getting them so far, but I keep tads on the activity feed. I just check with the filter... who commented

on my work. But it only goes back so far so that would not help you now but if you checked it every few days

you can see those that commented...this is also for anyone else in the same boat too.


And Lois I can not image anyone even getting mad at you let alone not forgiving you for a Thanks. I like to add

a Thanks as well but not everyone does. Just something we like to do! :) Have a great day Lois! You always

make my day with your comments even when they are on someone else art! You are so fun! :) More folks could

take a note from your book Lois and they would be much happier! You Go Girl! :)

 

Lois Bryan

1 Year Ago

Andee .. YOU are a ray of sunshine, sweet girl!!!! Thank you!!!!!!!!

 

Andee Photography

1 Year Ago

Well if I am a ray of sunshine you are a Rainbow beaming bright and all colorful and cheery! :)

 

Donna Proctor

1 Year Ago

Yayyyy Lois! I haven't received comment emails in months. I haven't received emails for the newsletter in months either. Sean and I addressed the issue together through email more than once, but the end result remains the same. We now consider it a "dead deal" for me, even though I continue to receive forum emails and sales emails. I'm happy for you that you are now receiving them! :) :)

 

Lois Bryan

1 Year Ago

Donna, I'm really sorry to hear that ... it's such a convenience!!! A couple things I was going to try if I didn't get back in the loop was to try a different browser (I'm currently using Safari), or ... to set up an email account with a different provider (I use .aol) ... I hope you can at some point get it figured out!!! Carolyn Marshall's idea of checking comments in "Behind the Scenes" "comments" worked okay ... which I assume you already knew about!!! Anyhow, wishing you the best!!!!!

 

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