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Thumbnail Is Blank

Posted by: Heiko Koehrer-Wagner on 09/17/2012 - 8:36 AM

Heiko Koehrer-Wagner

Beth, please could you have a look what happened to this image: http://fineartamerica.com/featured/sapho-longwing-yellow-oriented-heiko-koehrer-wagner.html when I click the thumbnail it's blank.

Thank you
Heiko and Helga

Oldest Reply

Posted by: Angelina Vick on 09/17/2012 - 8:44 AM

Angelina Vick

I see all your thumbnails, I can't see your actual image. The big one is blank.

Posted by: Judy Kay on 09/18/2012 - 7:42 AM

Judy Kay

It happened on several of my images when I bulk edited and didnt wait for the image to re load before I hit submit. All you need to do to restore the image is edit the image, when the image comes up in the edit mode, just submit...It will re-boot the image that is hidden.

Posted by: Heiko Koehrer-Wagner on 09/18/2012 - 8:52 AM

Heiko Koehrer-Wagner

Angelina: Thank you for your note. You are right, that's what I saw also ... the big one was blank. As a non-native English speaker I have sometimes problems to express exactly what I mean.

Judy: Thank you so much for your help. I did what you suggested - edited and submitted the image - now it's okay, the big image can be seen again.

Best wishes,
Heiko and Helga

This discussion is closed.