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Marian Cates

1 Year Ago

Facebook Faa Shop Not Working

Is anyone's facebook faa app working? When I click on the faa tab, the shop is empty. Always. I tried to contact faa about it, but ... I've reported it twice to fb.

Marian

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Marian Cates

1 Year Ago

My problem is solved. Thanks to all.

Marian

 

FB default settings... Do you mean here http://fineartamerica.com/announcementfacebookcombined.html ? That should be disabled, yes?


EDIT I have been in your settings and seen you have disabled it here

Please see my personal message

 

Marian Cates

1 Year Ago

First, I disabled my default fb settings on faa. Then I'm went to my fb Account settings. Then I clicked on Apps. Then where the "x" is to the right of the word "Edit," I clicked on the "x." The app disappeared from the app page. The other apps I've subscribed to still showed on the apps page. However, when I go back to my fb page, the app still appears. Where have I gone wrong?

Marian

 

Marian

You are not deleting it from your page then, only disabling it here

Are you going to the FB page and deleting it as in the instructions because, if you are, then it will go off the page immediately

 

Marian Cates

1 Year Ago

Well, I regret to inform you that my problem is still not fixed. I go in and uninstall the faa app, but it's still on my fb page. I've tried several times to get the app to uninstall. Closing fb and then opening it again doesn't help. Restarting the computer doesn't help. The app remains and it remains an empty shop.

Marian

 

You know those engines that break down and just need a kick? or a hit with a hammer? That is the best way to explain it. Just needed a kick

 

Arie Van der Wijst

1 Year Ago

It is fixed!!! Thank you so much Elizabeth!! That's brilliant! What was the problem?

 

Fixed

 
 

Please let me have your page link

 

Arie Van der Wijst

1 Year Ago

It just doesn't work for me on FB; I've deleted the app on FB and installed it again on FAA and my shop is still empty!
The other, more astounding thing is: if I have a look e.g. on Ken Power's shop example on how a shop should look like and then go to my shop, it shows all Ken's (beautiful) images!! How is THAT possible??
Could sure use some help, thanks for any reaction :)

 

Marian

you have not uninstalled from your FB page, only from here

Please do the instructions to remove from your FB page completely

 

Judy Kay

1 Year Ago

Hi Marian..Beth's steps were comprehensive and they worked for me
" Please go to your FB page and edit
Click Update Info and go to Apps (left hand menu)
Delete FAA

Come to FAA and Facebook Application
Make sure you left is enabled then the right (left MUST be enabled to keep the right working properly.


You should be all set again

If you do not want the personal page to update, do NOT disable it but, instead, go to default settings and untick it there

Beth

 

Cat Lee

1 Year Ago

Mine is working fine (knock on wood), and I have almost everything on FB disabled. I didn't have to do anything special to get the shop to work, either. I think it is an issue with Facebook, as usual.

 

Marian Cates

1 Year Ago

I uninstalled the app and reinstalled it and wound up with the same problem of a shop with nothing in it

Judy Kay, I read a couple of posts from the link you offered. I gather that I need to remove my fb pages from the faa default posting, then reinstall the fb app. Then reset the faa fb defaults. Does that sound right?

Elizabeth, my fb page address is www.facebook.com/mariancatesdesigns. I will appreciate any insights you have to offer.

Cheers,
Marian

 

Marian

What is the Facebook page address please?

 

Judy Kay

1 Year Ago

Hi, here is a discussion that explains in detail how to delete and reinstall. I had the same problem and it worked for me! http://fineartamerica.com/showmessages.php?messageid=840798

 

Marian Cates

1 Year Ago

Hi, Angelina--

That didn't work for me. Has it worked for you?

Marian

 

Angelina Vick

1 Year Ago

I have seen posts about it not working.

Beth, our moderator, tells people to disable to the application and restart it.

 

This discussion is closed.