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Isabella F Abbie Shores

2 Years Ago

I Made A Sale. When Will I Be Paid?

Fine Art America has a 30-day return policy. That means that buyers can return their orders to us for a full refund anytime within 30 days after the date of purchase. As a result, we can't pay our members for their sales until that 30 day window expires and we're certain that the orders won't be returned.

Payments are sent out on the 15th of each month for all sales that occurred before the 15th of the previous month. For example, on November 15th, we send out payments for all orders that were placed on our before October 15th.

Here's a common point of confusion. Let's say that you make a sale on October 17th. Many of our members expect to be paid for that sale on November 15th. That is not correct.

In this case, since the order was placed on October 17th, the buyer has until November 17th to return it to us. Therefore, we can't issue a payment on November 15th.

This sale would be paid out on December 15th.

Again - payments are sent out on the 15th of each month for all sales that occurred before the 15th of the previous month.

If you've chosen to be paid by check, please allow 5 - 10 business days for your check to arrive. If you've chosen to be paid by PayPal, your PayPal payment will arrive before the end of the day on the 15th.

Payments are made at various times during the day so if you do not get it in the morning there is no need to contact us

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Todays payments are for all sales before

15th October


Any sales after 15th October and before today will be on the 15 December

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Todays payments are for all sales before

15th October


Any sales after that 15 and before today will be on the 15 December

 

I sold a card on 10/2/2012. How do I find out if the customer paid or returned? It still shows a balance under my sales.

 

Then it is a sale

 

Shaunna Juuti

2 Years Ago

so basically we get paid if it sells 30 days after right ?

 

You get paid if the sale was before the 15th of the previous month

 

Chester Williams

2 Years Ago

Sold one piece on 10/03 and another on 10/15! and got paid for both today! Can't beat this site.

 

This discussion is closed.