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Valparaiso Photograph - Cerro Valparaiso by Kurt Van Wagner

Cerro Valparaiso is a photograph by Kurt Van Wagner which was uploaded on April 6th, 2013.

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Shortly after writing a negative review out of frustration and patience after 1 month of unanswered calls, Mr. Van Wagner was good enough to contact Fine Art America. By no coincidence, I then received an email (the first reply I have received over 30 days) and I then received the mounting hardware today which was shipped overnight. Problem is that I received a package of 4 mounting posts when in fact I require 6. I stated this on many phone calls placed to Fine Art America since we purchased the largest acrylic possible and it has 6 holes. Therefore, a month later and this piece of art is still sitting in my office as I am unable to hang it. Hopefully, Mr. Van Wagner sees this again and is able to press them into action so I get another package of mounting posts sent to me.

Kurt Van Wagner replied:

Sorry about your problems again David, I will call them again. Kurt

Kurt Van Wagner replied:

Hi David, I just talked to FAA, and they have made another ticket to overnight you 4 more posts. Hopefully they will arrive. Let me know when they do on comments and the email below: Email: kurt50@comcast.net

Thank you to the buyer from Port Moody, BC, Canada, Much appreciated!