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Thomas Marchessault

1 Month Ago

Can Anyone Get The Pixels Ios App To Work?

Can anyone get the px Pixels app for iphone/ipad to work? It just whirrs and whirrs around looking to log in but never does.

Has Fine Art America stopped supporting this app? It was not great but it was something

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George Buxbaum

1 Month Ago

I have the Pixels App on my phone and iPad and do not have any issues accessing my portfolio,

 

Frank J Casella

1 Month Ago

I had it on my 5s and it stopped working several months ago, the conclusion in that thread was I had to upgrade my phone. Not doing that just yet ....

 

Abbie Shores

1 Month Ago

No we have not stopped supporting it. It is a brand new version so do make sure you have updated it and that your IOS is modern

 

Thomas Marchessault

1 Month Ago

I have an iphone 6 running ios 12.2


I thought I had seen that it was updated recently but nw I cab’t even find it in the App Store.

 

Abbie Shores

1 Month Ago

It is linked in the footer of the site here

https://fineartamerica.com/mobile-app?autoplay=true

 

Thomas Marchessault

1 Month Ago

Should it work on an iphone 6 & an Ipad Air?

Not the latest but not ancient.

 

Bruno Doddoli

1 Month Ago

@Thomas, I do have an iPhone 6, and an iPad Mini 3, and the app works ok on both of them. As others mentioned, make sure your iPhone have the latest iOS.
Bruno

 

Thomas Marchessault

1 Month Ago

I just upgraded from 12.1.4 to 12.2 — not a major upgrade.

Still won’t log in.

Sigh!

 

Abbie Shores

1 Month Ago

Thomas

Make sure to not use any capital letters in your email address

 

Thomas Marchessault

1 Month Ago

no caps in the email address.

 

Thomas Marchessault

1 Month Ago

On my phone, I am already logged in

On my ipad, I can type in my email address & password but that is as far as it goes.



 

Allin Sorenson

7 Days Ago

I’m also having problems with the app. iPhone 7, 12.3 and the latest version of the app but all I get are the spinning circles. It’s very frustrating.

 

Thomas Marchessault

7 Days Ago

Same here. Got the email today about the upgrade but still does not work.


As far as I can tell, this is the only ios app I have that does not work for me.

I, too, just get the spinning circles

 

Don Northup

7 Days Ago

FWIW,

I'm still on IOS 12.0 and the iPhone app is working for me.

Cheers


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Linda Sannuti

6 Days Ago

Yay! pretty amazing! I love the view on wall feature..awesome!

 

Abbie Shores

6 Days Ago

The app is new and no faults with it so I'm guessing this is a connection issue.

 

Terri Waters

6 Days Ago

I used the older version, it worked great. I deleted it to get the new version and it's not compatible on any of my devices.
Does anyone have the link to download the original version again?

 

Allin Sorenson

6 Days Ago

Abbie, what do you mean by connection issue?

 

Thomas Marchessault

6 Days Ago

I love it when people take ownersh of a problem.

My connection stats right now

Download 122 mbps
Upload 23.6 mbps
ping 12 ms
jitter 1.4 ms

 

Terri Waters

5 Days Ago

I used the older version, it worked great. I deleted it to get the new version and it's not compatible on any of my devices.
Does anyone have the link to download the original version again?

 

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