Left it 8 days for any feedback or help, strangely no answers from anyone on apple.
Sent two emails to tech support, no replies either. Maybe replies from tech support take over 2 weeks in reality, even though the reply said...
"Our customer service team will reply to your message as soon as possible. We're typically able to answer all questions within just a few hours."
Oh well will have to look elsewhere for my client. I cant put them off any longer.