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Pamela Johnston

11 Days Ago

Checking To Make Sure I Understand What Is Being Told To Me Here

This seems fairly straightforward so if it's a stupid question -- so be it. This is telling me that the original image file from which this JPG is taken is 6600 X2400. Correct? The question is also, does the fact that the jpg is larger affect the resolution. These are all super super super large files. Just making sure I understand what the end product is going to look like!

AND if I have to change the padding am I better to just upload a file that sized better for the format? Or does it matter. See image below!

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Mike Savad

11 Days Ago

that doesn't sound like a big file. i don't know what that padding is, i assume you sent a png and it converted to a jpg? i'm not sure i understand the question exactly.


----Mike Savad
http://www.MikeSavad.com

 

Ken Bradford

11 Days Ago

I have found that it is best to "Resubmit image" as a .jpg file. Otherwise, you will have a gray frame around your picture. I don't think you want that.

 

Rudi Prott

11 Days Ago

You have not uploaded this image. So we can not tell You the pixel size. But when this page tells You, why don't You believe it? What do You mean with the different expressions 'image file' and 'this jpg'? Do You have two different files? Which is super large (6600 x 2400 is not very small but also not that super large) ?

 

Pamela Johnston

11 Days Ago

Thanks everyone
1) Padding is space that you reduce or expand to fill an area
2) I have much much larger image files than the one I uploaded
3) It's not that I don't trust it- I just want to make sure I understand and all the answers I got here gave me the "more" information that I needed.

Thanks

 

Mike Savad

11 Days Ago

don't add padding. there should be no space around an item. my images are like 6700x4500 or so. so the image above isn't that big to me. i would need to see an uploaded version of what that is. because i don't recognize that screen your on.


----Mike Savad
http://www.MikeSavad.com

 

Western Exposure

11 Days Ago

You are on the wrong uploader, Pamela. You are in "Create". You need to go to your profile page, > Images > Upload image (at top of screen).

 

Abbie Shores

11 Days Ago

Hello

See my attachment to find your Behind the Scenes All your tools are in that area.



See your images page on your profile
UPLOAD IMAGE is there

There are several instructions on that page if you scroll down before uploading

Or, on a premium page, go to your administrator page.
See images
Upload New Image is at the bottom of the site

 

Pamela Johnston

11 Days Ago

My image above is 9900 X 3273. It's too small for you to be able to read it

I'm uploading the images fine and creating the products without an issue.. I just had a question about one of my images. That's all.

Thanks eveyone

 

MM Anderson

11 Days Ago

I've never seen that padding when uploading a jpg only when I upload a png file. You should upload jpg files unless you want transparency.

 

Rose Santuci-Sofranko

11 Days Ago

Yeah, that "padding" only shows up for PNG files? Are you sure you didn't accidentally save/upload that as a PNG? Either way you can just slide the "padding" slider to zero instead of having to upload an exact size image.

 

Milija Jakic

11 Days Ago

I remember like it was yesterday, few years ago, when Abbie also post some image with arrows, a lot of artist questioning how did you make that arrows, we wanna make that too :)

 

Pamela Johnston

11 Days Ago

Here is the answer to the question I was asking which I didn't ask very clearly because I wasn't sure what I was asking. I was really asking, why does the padding show up and is it a problem. But I didn't say that...

Any here is the answer: Padding shows up when the image file uploaded is not large enough for all the sizes available. In my case, the image file I uploaded as 6400 on it longest side when (for wall art) it needs to be around 9000 (A little less actually) on it's shortest side to be big enough for all the sizes of wall art.

Padding fills in the space from 6400 to 9000 for images that need a larger image file so normally you don't want that unless you don't want to have the larger sizes.

So now I realize, when I get this, all I have to do is resize the image file to 9000 on the longest size and then upload that file. Also, I figured out that when an image doesn't "automatically" look great in the product, I can check out the template and resize the image for the template and see if that makes a difference.

This is not a very "scientific" answer to my question but it worked for me to be able to upload images that worked well in all my products

Here is the note on the website about the Canvas Art (which was the product in question) "our image is 9000 pixels x 12750 pixels. This allows you to sell prints at the sizes, below. Please specify a price for each size. We add our cost of materials (e.g. canvas, frames, mats, etc.) to your prices in order to arrive at the final prices paid by the buyers. If you





 

Abbie Shores

11 Days Ago

No no no

Do NOT enlarge images

Ever

Don't do that

If it's the wrong size you can't sell that

So not adding a markup
Not a zero
Not a space
Nothing

Do not make the images larger. EVER

If not large enough take another photo at a larger resolution for the prints but never enlarge!!!

 

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