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Douglas Troland

5 Days Ago

Commission

It seems the commissions I am getting for items sold do not match my mark ups? I have asked though Contact Us on the website and none of the responses answer my question?

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Sharon Cummings

5 Days Ago

Check your "Discount Programs" section to see that you are opted out. It's at the bottom left under "Special Features". You are automatically opted into the programs. So uncheck them!

https://fineartamerica.com/controlpanel/discountsettings.html

 

Douglas Troland

5 Days Ago

I found the Discount Programs and that explains it. Thank you. I never looked at that section because I would never have presumed FineArtAmerica would make an arbitrary decision about an artists' prices without asking first??? Now I see that they basically offered all artists work for discount unless checked otherwise. That is pretty bizarre.

 

Bill Swartwout

5 Days Ago

Actually not bizarre. Most ecommerce sites that work with artists or other creatives will make changes to their website(s) from time to time. Most people who consider their endeavors to be a real business will keep up with what is being offered on a periodic basis - to see what changes may or may not have occurred.

Many people have griped in the past that FAA has done little or nothing to promote their work. Now that FAA is taking a more active role in that avenue - some people are complaining about that. Go figure, right?

 

VIVA Anderson

5 Days Ago

I'm so glad for your Sales!

 

Douglas Troland

5 Days Ago

I disagree. I have never heard of ecommerce sites defaulitng their artists' discount agreements to Yes without asking the artist for permission. Instead a default blanket decision was made FAA and until you read this is the case in a section that designed for the artists to read and make a decision, not reverse the decision that was made without their prior knowledge. This is not an effort to promote work. Anyway, I did not ask this question to start a debate. My question was answered by another member.

 

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