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Isabella F Abbie Shores FRSA

7 Years Ago

New Members - Links To Frequently Asked Questions And Help

If you have a technical problem, please read the forum index page to see if that problem is already being talked about. If it isn't, please open a new thread with;

Problem you are having
Browser and operating system you are using
What is happening when you try and any error messages you get






No, they are not stealing your images. They are mobile phone hubs and search engine indexers. You need them




EVERYTHING you need to know is there. If it is not, let me know and I add it

Here are some great posts on the forum about marketing your work A Few Reasons Y U May Not Be Selling Marketing Yourself Promoting Your Art Six Month Observation About Marketing Evaluating Your Own Work To Sell Elephant In The Room - Maybe Your Art Just Isnt That Good... The Formula To Pricing Art?

REFERENCE PHOTOS Where to get reference photos, when you don’t want to take your own


COLOUR SPACE Particularly the long post by Alexis

STOLEN IMAGES Wallpaper sites and infringement

How To Force Facebook To Update A Modified Image
Custom Domains – Artist Website
Galleries Or Images As Homepage
Why was my account closed right after opening???
How do you get on the featured art page or the various collections pages?
Background Music
How do I get my images to load upright when dates should be listed on leftside of photos
how do i upsize pixels so my customers can buy larger size prints?
I changed prices for some originals it shows up correct when viewing on the art piece but isn’t listed on the aw front pages does it take a day or so to change?
How do I delete unwanted images from the artwork page of my premium FAA website?
Artwork sizes & output
Phone Cases Size
Everything has changed – where do I go now?
I received a strange email from a member
Can I change my widget to show a gallery first?
Saving your details in Irfanview if timing out
How to get shopping cart on my Facebook page to work? There are no images!
what is the best way to know if the photography is best pixel quality that will sell?
Why doesn’t my website have a vote icon available?
permission for only one FB page
I do not understand your pricing structure/mark up
Why doesn’t my website have a vote icon available?
Creating Password Controlled Galleries
How do I change the selection of products I offer?
Can I put a graphic in the Title space?
How do I change the url
Discussion Rules
How Search Works
Where do I see who has visited or commented on my site?
Using Keywords – Is there a way to reuse or copy sets of keywords I use consistently?
Where is the close account tab?
how to get a website to show up on my bio
How to change the images selection in the slideshow link
How do I add images in bulk to a gallery?
I put my images up and can not find them in search!
What do I do to get paid by PayPal?
Using RSS Graffiti on Facebook
Votes on one of my paintings was reset/deleted
I cannot find my artist website on the search engines?
How do you delete ineligible images from contests you are running
Sponsoring Pages
How do I put an image from my computer in a post?
Group Administration Guidelines
Most popular tags/keywords on FAA?
Facebook says I have to be in Personal profile when setting up the FAA App!
How do I put one of my images from my galleries into the discussions or on another page?
I can see password protected images on the All Images page!
sRGB or RGB uploads? ProPhoto colorspace? Size? Format?
I cannot see contests I am participating in?
How to add a Gallery Image to replace that FAA logo?
Slow Site – Uploads timing out
My image is over 25mb What do I do?
Tagging, or Keywords and Descriptions
How Do I Launch A Local Art Show??
Configuring Google Analytics to Track Your Visitors
Can I post images of celebrities?
How do I add an image to a contest?
Can I delete my account?
How do I get my artwork and events included in the bi-monthly FineArtAmerica newsletter?
I see a $5 (or$10) extra charge for customers over my pricing. What is that?
How do I get my website in the Artists Website link at the top of the page?
How do I leave a group?
I have joined a group, how do I add my image?
How do I join a Group?
What is a bot? Or Search bot?
Searching for All artists in a particular city or country
How do I set up a gallery?
Framing Originals, some tips
I want a Facebook Badge. Where and how do I get it?
My art is not showing on the page and I have set up the application
How do I create a page on Facebook?
How do I get my art to my Facebook Page?
How do I send an email to someone?
How do I resize my image in a post?
I changed my image or headshot and it still looks like the old one
How do I change text colour / Make text bold/italic?
How do I add clickable links?
How do I embed a Youtube video in a post?
How do I add an image from another site into a post?
How do I copy and paste my artwork?
How do I add a post to the forum?
Can I block someone from messaging me?
Can I change my password?
Forgot Your Password?
I haven’t been paid! Why not?
What is a PayPal address?
Can I edit all my prices at once? (Global Pricing)
The Do’s and Do Not’s of accepting money on the internet


Facebook is a pain in the bleep bleep proverbial

The thing is that they demand all your apps refresh and resubmit approval every so often. That means us artists setups just stop working

and because everyone puts them on at different times, they are all kicked off at different times, and there is absolutely NO way to let people know, because FAA don't know

If you delete and replace as per my instructions, it DOES work unless Facebook are just having one of their 'we aint going to post anyone's art at present because too many people have already' days

If they just give you a number, I CAN SORT THAT yayyyy... just give me the number

Otherwise you just have to wait patiently til they take the lock off


Please log into FAA and disable both FAA apps

Then, remove the app from your Facebook Pages


Go to your main homepage and see APPS on the left menu.


On your FACEBOOK page, go to EDIT PAGE
On the edit page see the tab for APPS


Then, Make sure you are logged into Facebook as you, not as your page, and come back to your BEHIND THE SCENES | Facebook Application and enable the application again, Middle one (FB personal profile) and then the right one (FB page) If it does not popup, use a different browser and make sure your popup blocker is not enabled, or any ad blockers

The profile side must be enabled as well as the page but, you may turn off postings to that page in your default settings, once the application is all working

Reply Order

Post Reply

I thought I had closed this thread.

I will answer these in the new one



Art Cole

27 Days Ago

Can you have more than one domain name point to a premium site? Have one and would like to add an earlier registered domain that I lost my host for to also point and go to my premiums site on FAA.

Currently it appears you can only have one custom domain inputted?


Eric Tischler

1 Month Ago

Hi all, new here and have a couple of easy questions...

What are the rules for selling photos with brands in them? For example, say I have a shot of McDonald's golden arches or maybe a macro shot of my iphone. Is listing these kinds of shots for sale a no-no? I know stock photo sites prohibit it, but that's for commercial use, so not sure if there's a difference.

Second, what's a "normal" markup to add to the base prices? I just left everything at the defaults for now. Thanks for the tips!


L Cecka

1 Month Ago

Crazy PC


L Cecka

1 Month Ago



L Cecka

1 Month Ago

I have 35 pages. What happens to excess images that go beyond the page limit?


Everyone, I'm still working on the new format for this thread. When I've finished adding the links I'll post anew



The big collections are staff curated. There's nothing members can do to get in them except be noticed.

Keep uploading and advertising. Don't spam keywords but just use ones that fit. Make sure all images are printable.

That's it :)


Bill Posner

1 Month Ago

I have a newbie question. I've been on the site a few days, and all seems really straight forward and easy to setup. I notice there are some collections that appear sometimes on a window on the top of the main FAA site, such as Is there an article, or some explanation how to get images into these collections? Do we use keywords o
Thanks so much


Robert Holden

1 Month Ago

Thank you for your email reply, Barbara. I didn't see my problem on the FAQ list so posted here. I also sent an email to technical support and hope that will solve my problem, the first major glitch I've had, other than understanding that simply hitting "change" to replace an image with an edited one does not do the job in and of itself, although one would normally expect that to be the case. Also, does starting a new thread on this discussion forum just mean addressing Isabella, or is there another procedure?


Joe Schweitzer

1 Month Ago

Art Prints


Joe Schweitzer

1 Month Ago

Art Prints


Joe Schweitzer

1 Month Ago

Art Prints


Robert Holden

1 Month Ago

Sorry for the double post.


Robert Holden

1 Month Ago

Thank you, Isabella.


I have forwarded this message to our technical support team. They will get back to you with a response via e-mail and will continue to troubleshoot this for you using our support ticket system.


Robert Holden

1 Month Ago

I don't see where to start a new thread, so I'm posting this here. I've been uploading images to my still life collection in the past week or so and now on occasion when I submit an image it doesn't register but redirects immediately to the homepage of a member with the same last name who doesn't seem to yet have any images uploaded. I've tried to upload the same image, but get the same redirection to that member's homepage, although I am still logged in to my profile page. The image I'm trying to upload is nowhere to be found. Why is that happening?


Andee Design

1 Month Ago

You may need to post a thread if you have certain question you need answered that you can not find the answer to in the main post.


Michael Hoard

1 Month Ago

Greetings Abbie, today I recently uploaded three new images. I then went to the daily new activity uploads and while I was reviewing other members upload I noticed a members photos so I clicked both the photo and then also his name, yet when you do that it brought me to an account collections. The individual name does not even appear on the member account but titled a collections account. Why is that occurring? Does this mean the member may have more than one account?

Thanks, Michael Hoard


Jubi AND Kanika

2 Months Ago

How do I upload an avatar? Please let me know.


Jenette Snyder

2 Months Ago

Am I not considered a member until I upgrade to premium membership?


Andee Design

2 Months Ago



Hugo Cruz

2 Months Ago

Do you offer ROES upload? How can a photographer offer images (whether on metal or photographic paper) in sizes as large as 40"x60" if they are limited to a 25mb image size? Even quality 32"x48" images are ~90mb. Why is the maximum upload cap so low at 25mb? How can this be bypassed?

In order to get quality, large format, products out to customers, upload maximum needs to be significantly increased.

Thank you


Hugo Cruz

2 Months Ago

I cannot find anywhere on the system where I can upload new art/images to sell into my collections. I imagine this feature would be in "Behind the Scenes" but I clicked on every option and could not find it.

Also, this Behind the Scenes page has a header saying, "Welcome to your control panel. The navigation menu, above, provides access to all of the available member features." ... However, I could NOT find the "navigation menu" you referred to ... The only navigation menus I noticed, above, were the standard menus (from Shop ... About" and the top menu "Art .... Discover".

Please reply as soon as possible. I would like to start uploading art.

Thank you


Sharon Duguay

2 Months Ago


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Added 'Uploading to site issues' and am just makign a post about YouTube and a couple of others to be able to add here too.


:) Glad it is doing its job


Dindin Coscolluela

7 Years Ago

Hi Beth,

Thanks for the help. Whenever I get lost at FAA, I always refer to your FAQ.

Good day and Happy Painting always :) Dindin


email accounts at and they will cancel it. Make sure you let them know what you want cancelled.
If you want to close your account at FAA totally, even the free one, email the same address (subject: account cancellation) and they will take everything off for you.

This is on the actual site FAQ page at which is for all the gallery stuff


Christie Arms

7 Years Ago

What about about like how to cancel POD if not interesting in 30 day trial?


You are very welcome, lady of the MOST excellent name :)


Added, Im getting Spam leading direct to Elizabeth's thread but my post on what to do


Added section on Contests on FAA


Ok have sorted it into little chapters. Hope this helps a little.


Very welcome Helen :-) I keep meaning to order it better so people can find what they need immediately... I will try and get time to do that today ! SOmeone remind me LOL



People are always asking the same questions again and again, so I am making this post and perhaps regulars would bookmark it to send new members to? Would .......................

Nah cant be bothered LOL



I hope he will when he gets time :-)


Bump Added Greeting Cards


Added about RAW files. Will be sectioning this into better categories soon so people can find things easier.


Added the post about titles and using symbols (the original one not the new one)


Sure is, and hopefully this will help stop the double posting we get so that the discussions are scattered :-)


ah well, with your help we can keep this near :-)


I have added pastel painting protection


Add the How to transport artwork thread


Thank you :-)

Added the great post 'Questions for professional Oil Painters'


Added Tips from Christine on resizing of images, or choice of software.
Software found to be good at reducing large digital images for use on FAA without losing clarity,
what is the best image format to start off with before reduction, jpg , png, tiff etc.


Crikey :-) I am so glad it helps!! I dont mind one little bit LOL Thank you :-)


Thanks Linda...If there are any other 'always asked' questions, would people let me know and I will add them.


This discussion is closed.

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